Returns & Exchanges

At Black Swan Fashion, we want you to be completely satisfied with your purchase. If your selection isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.